1. Introduction
Ubuntu AfyaLink Company Limited (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with:
- our website
- AfyaSolar services
- AfyaBooking AI platform
- any related products or services
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Job title and organization
b. Business and Operational Data
- Facility information
- Energy usage data
- System performance data
- Appointment and operational data (via AfyaBooking AI)
c. Technical Data
- IP address
- Device information
- Browser type
- Usage data and analytics
3. How We Collect Information
We collect information when you:
- contact us through forms or email
- use our services or platforms
- register or subscribe to AfyaBooking AI
- interact with our systems or monitoring tools
- visit our website
4. How We Use Your Information
We use your information to:
- provide and operate our services
- install, monitor, and maintain AfyaSolar systems
- improve healthcare facility operations
- communicate with you
- provide customer support
- send updates or service notifications
- improve our products and services
We only use your data for legitimate business purposes.
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
- trusted service providers (hosting, analytics)
- technical partners involved in system deployment
- regulators or authorities where required by law
All third parties are required to protect your data.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- secure servers
- encryption where applicable
- restricted access controls
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
- provide services
- comply with legal obligations
- resolve disputes
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- access your data
- request correction
- request deletion
- object to processing
- withdraw consent
You can exercise these rights by contacting us.
10. Third-Party Services
Our services may integrate with third-party tools (e.g. messaging platforms, analytics tools). These providers have their own privacy policies.
We are not responsible for third-party practices.
11. International Data Transfers
Your data may be processed or stored outside your country. We ensure appropriate safeguards are in place to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Ubuntu AfyaLink Company Limited
Email: kaihula@ubuntuafyalink.co.tz
Phone: +255 771 144 599
Location: Dar es Salaam, Tanzania